January 22, 2019 – MSN Group, Inc., a regional technology field services company with its headquarters in Shreveport, Louisiana has announced its merger with 1stOptec to forma new corporation, IT Tech Force (ITTF), to be headquartered in the Tulsa, Oklahoma area.
Since its founding in March 1995, the MSN Group has offered customized software solutions blended with field service support for the Information Technology industry. It has always been the history of the MSN Group and its mission of putting Customer Service and Customer Experience as our top priority. Over the past two decades the MSN Grouphas experienced steady growth adding various core competencies to meet our customers’ needs and to stay current with today’s technology; CCTV, Digital Media, Fiber Optics, Managed Services, and Telecommunications.
To better serve our customer and to remain focused on our customer’s needs, the two companies formed, IT Tech Force, LLC a Field Support Services Company. The MSN Group IT / Telecom Field Services team and support staff will join the offices of IT Tech Force on Kenosha Street in Broken Arrow, Oklahoma. The expected completion of the transfer is April 1st and field services will be conducted under the IT Tech Force, LLC. name. IT Tech Force will continue to support business and hospitality phone systems, digital media, low voltage cabling, and CCTV Security services. The MSN Group will continue forward bring its advanced business technology and customized software solutions to the MSN Group existing customer base. Customers and vendors should expect to be contacted in late January to foster new agreements and COI’s.
“I’m very pleased that our entire staff has decided to stay on and join IT Tech Force’s family”
We are looking forward to having stronger brick and mortar presence in Oklahoma and Texas, that will allow us to better serve our existing Louisiana and Arkansas customer base as well as bring IT Tech Force’s cutting-edge enterprise technology solutions to MSN Group’s existing customer base. Nodes went on to add; “I’m very pleased that our entire staff has decided to stay on and join IT Tech Force’s family. We know that transitions can be difficult for employees and customers, but I want to reiterate that the names and faces that MSN Group customers are used to seeing will not be changing”.
Joseph E. King, President of 1stOptec, said “With MSN Group having its Field Services in Louisiana and the surrounding States, fills the void which makes it geographically appealing. However, with the addition of MSN Group’s well tenured and experienced staff, and their customer footprint presence for two decades,
“we believe that the speed of growth opportunity in the Heartland and the Southern States is great.”
After being asked about the success of 2018, King added “It is so exciting to be join together with the MSN Group Field Service Team that has been honored with several awards over the past decade. We are talking about a very special and exceptional growth rate. We have our sights set on
being #1 for IT and Telecommunication Field Services Company in the region.
“We believe we have the products, the sales and support staff, and great customer relationships to hit that goal in 2019.”
When asked about the most exciting technology that IT Tech Force will be bringing our customer base, Sheryl Long, Resource Manager at MSN Group said “Campus and branch office technology has always been 1stOptec’s forte, whether it be corporate enterprise, hospitals, education, or government. We are most excited about bringing businessand hospitality phone systems to our existing customers.
For further information please contact Michael Nodes, interim Vice President for IT Tech Force at firstname.lastname@example.org or 318-734-0178.